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Privacy Policy

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Personal Information Protection Notice

Click here to download the Personal Data Privacy Notice.

Nagase America LLC (“NAGASE”) appreciates your visit to our website (this “Website”) and your interest in our services and products. As Your privacy is important to us, and we take care to protect your information, including your Personal Information (defined as information that directly or indirectly personally identifies you and any type of information about you protected under applicable data privacy laws) collected through this Website and/or through the normal conduct of our business operations.

By accessing this Website, you accept, and consent to, this Personal Information Protection Policy (this “Privacy Notice”). If you do not agree to this Privacy Notice, your choice is not to use this Website. This Privacy Notice may be updated from time to time without notice. We therefore ask you to consult it on a regular basis. The last line of this Privacy Notice below indicates when this Privacy Notice was last updated.

The Purpose and The Scope of This Privacy Notice

This Privacy Notice applies to the information you have provided about yourself or that NAGASE has generated in connection with your use of our website or use of our online services.

The terms of this Privacy Notice may be modified or supplemented by other agreements you have entered with NAGASE, or any applicable laws or regulations related to the protection of personal information. For certain services, NAGASE may provide you with privacy statements in addition to this Privacy Notice.

Information We Collect About You

We may collect and process Personal Information about you from different sources, including but not limited to:

  • Identity Data includes name, country, company, position, employer number, user account data, date of birth and gender.
  • Contact Data includes email address, telephone numbers, office location address, billing address, delivery address.
  • Financial Data includes bank account and payment card information.
  • Technical Data includes internet protocol (IP) address, date and time of your access, time zone setting and location, browser type and version, your device identifies, your internet or wireless service provider and other technology on the devices you use to access this Website.

The above categories and their definitions are only exemplary and additional information or types of information may be collected, however, we specifically strive to not collect any highly sensitive information, such as social security numbers, protected class information, medical information and the like.

How We Collect and Process Personal Information

We use different methods to collect Personal Information from and about you including through:

  • Direct interactions. You may give us your Identity, Contact and Financial Data by exchanging business cards, sending emails or filling in forms or otherwise.
  • Automated technologies or interactions. As you interact with our Website, we (and service providers acting on our behalf) will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this Technical Data by using Cookies and other similar technologies. Please see our Cookie Policy on the next page for further details.

Purposes for Which We Will Use Your Personal Data

The following are examples of how we may use Personal Information we collect:

  • Providing our products and services and information relating to our products and services;
  • Execution and performance of contracts for our products and services, as well as management after completion of such contracts;
  • Fulfill customer inquiries, respond to any problems that may arise, such as difficulties in navigating this Website or accessing certain features;
  • Send samples, price quotations, products and information;
  • Develop new products and services;
  • Send you newsletters, features, promotional material, surveys and other updates;
  • Send you emails and/or postal messages with information about the brand and other content of NAGASE Group Companies that we think may be of interest to you;
  • Develop and provide advertising tailored to your interests, including interest-based advertising;
  • Personalize your experience on this Website by presenting products and information tailored to you;
  • Gauge our customers’ trends to determine what products and services are most popular with our customers;
  • For services relating to or connected to services other than those described above.

Disclosures of Your Information

We may share your Personal Information with NAGASE Group Companies inside or outside the United States. NAGASE may also outsource the processing of your Personal Information to third parties.

NAGASE may also disclose Personal Information to governmental agencies or entities, regulatory authorities, courts, or other persons in accordance with any applicable law, regulation, court order or official request, or under any and for the purposes of guidelines issued by regulatory or other authorities, or similar processes as either required or permitted by applicable law. When transferring Personal Information internationally we, and our service providers acting on our behalf, follow applicable data privacy laws.

How Long Do We Store Your Personal Information?

We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required by law. We erase your personal data if the retention of that personal data is no longer necessary for the purposes for which they were collected or otherwise processed, or to comply with legal obligations (such as retention obligations under tax or commercial laws).

Cookie Policy

This website uses cookies web beacons or other similar tools. Cookies are small files containing certain information that are stored on your device. Cookies are served either by Nagase or by third parties providing services to Nagase. As you interact with our Website, we (and service providers acting on our behalf) will automatically collect technical data about your equipment, browsing actions and patterns. Cookies are necessary to provide certain functionalities on a website, e.g. to maintain a language choice made by a user. Moreover, cookies enable the respective issuer (Nagase or a third party) to recognize that the website was previously called up by a certain end device, allowing the identification of returning visitors (or rather their end devices) and gathering information about their usage of the website and their presumed interests.

Cookies can be assigned to four categories, depending on their function and intended purpose: strictly necessary cookies, performance cookies, functionality cookies, and targeted cookies. To review a description of these categories and how the information collected with cookies is used, or to change or withdraw your consent at any time, please refer to the Cookie Settings page by following the link below.

Cookies Settings

Information from Third-Party Analytics Providers

We may use one or more third–party analytics services to evaluate your use of this Website or other NAGASE websites or platforms, as the case may be, by compiling reports on activity (based on their collection of IP addresses, Internet service provider, browser type, operating system and language, referring and exit pages and URLs and other similar usage data) and analyzing performance metrics. These third parties use cookies and other technologies to help collect, analyze, and provide us reports or other data.

By accessing and using our Website or other NAGASE websites or platforms, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Notice.

Security of Your Personal Information

We follow generally accepted industry standards to protect the information submitted to us, both during transmission at this Website and once we receive it. We maintain appropriate administrative, technical and physical safeguards to protect the Personal Information collected by us against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of Processing of the Personal Information in our possession.

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. NAGASE cannot ensure or warrant the security of any information you transmit to us. NAGASE also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If you believe your Personal Information has been compromised, please contact us as set forth in the “How to Contact Us” section of this Policy.

We have put in place procedures to deal with any suspected Personal Information breach and will notify of a breach where we are legally required to do so. To review additional information pertaining your region, please click the links below:

Further Information for US Residents

Further Information for UK and EU Residents

Your Rights

The data privacy laws in your jurisdiction may entitle you to the following rights:

  • Confirm whether we process their personal information.
  • Access and delete certain personal information.
  • Data portability.
  • Opt-out of personal data processing for targeted advertising and sales.
  • Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose.
  • Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

Changes to this Privacy Notice

From time to time, in order to comply with changes in applicable law or for legitimate business purposes, we may make changes to this Privacy Notice. Any changes we make will be displayed on this Website. Please check back from time to time to ensure that you have read the most recent version of this Privacy Notice.

How to Contact Us

If you have any questions or concerns about this Privacy Notice or our privacy practices, please contact us using the Personal Data Change Request Form.

Alternatively, you can contact us in writing at:

Nagase America LLC
Attn: Data Privacy Officer
546 Fifth Avenue, 19F, New York, NY 10036
This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Last updated: February 2024

About Us

Nagase America LLC drives value for market innovators. We are a distributor of specialty chemicals and a manufacturer of chemical ingredients for industries impacting everyday life around the world. We are committed to adding value to our customers’ product development and manufacturing processes with extensive resources to fulfill that commitment.

 

We empower bold people with big ideas. For more than 40 years, we’ve driven value for market innovators in various industries, and we continue to do so today.

Manufacturing is holistic. Every stage determines outcomes. We add value all along the manufacturing journey -- from the seed of an idea to getting your products into the hands of people who need them most.

NAGASE Specialty Materials is a distributor of specialty chemicals and a manufacturer of chemical technologies. We provide solutions for industries impacting everyday life around the world: textiles; coatings; inks; plastics; packaging; automotive; aerospace; personal care; household, industrial and institutional; pharmaceutical; and electronics. We are chemists and problem-solvers, scientists and creative thinkers.

We began in 1985 as Fitz Chem. Our founder’s motto: Grow through reputation. We became known as a company where people and ideas could thrive. In 2017, after three decades of growth, we became part of NAGASE Group, an $8 billion innovator known for making high-end Japanese technologies accessible globally.

Our collective values came from a shared passion for customer success, trust and respect, and honest communication. With global access to experts and ahead-of-the-wave technologies, our unique chemistries give customers a competitive edge.

Today, we offer innovation centers that support R&D and application testing, an expansive supplier network enabling unmatched access to materials, and a market-solution driven mindset to address complex process challenges.

NAGASE was founded in 1832 as a specialized purveyor of dyes and chemicals. NAGASE Group includes 100+ group companies and more than 6,000 team members in 27 countries and regions, providing value-added opportunities in global markets. Along with our worldwide reach, we continue to provide dedicated support and commitment to our customers. What is important to you inspires us to deliver our best work with the greatest of care.

Our beginnings were humble.

The year was 1985. Founder Robert Becker, a veteran in the chemical industry, launched Fitz Chem as a place where people and ideas could thrive. His motto: Grow through reputation.

Fast forward to 2017. After three decades of growth, the perfect partner found us. NAGASE, an $8 billion innovator known for high-end Japanese technologies, shared our foundational values – a passion for building other people’s success, trust and respect, and honest communication. With global access to experts and ahead-of-the-wave technologies, our unique chemistries give customers an opportunity to win.

Today, we are a hybrid company.

Fitz Chem NAGASE Group is both a traditional distributor of specialty chemicals and a manufacturer of chemical formulations. We are scientists and technology geeks, thinkers and creatives. We are always questioning: What is the impact of our work on the future of consumer goods?

Hang up the phone, then trust.

In a marketplace where rapid change is the norm, a promise kept can mean the difference between going to market on time and missing a critical window of opportunity altogether. Our reputation is built on unshakable ground: on-time delivery and shipping, suppliers prepared for orders with minimal disruption, access to chemists and industry experts, and a flawless track record of follow-through rooted in our values.

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Contact

300 Park Blvd Suite 500
Itasca, IL 60143 (Map)

877-941-3489 (toll-free)
630-228-7644

custservice@nsm-na.com

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